League of American Orchestras
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Crawl, Walk, Run, Fly

How Mature is Your Social Media Practice? By Beth Kanter
Crawl, Walk, Run, Fly Wiki


Strategies for Culture Change
Discuss the issues, Have Those Difficult Conversations
http://www.bethkanter.org/wallow-in-fear

Proceed Until Apprehended: Piloting and Sharing Lessons Learned
Pre-School California
http://social-media-lab.wikispaces.com/Preschool+California+Lab+Notebook

Write down the Rules: Social Media Policies
Trust is Cheaper Than Control



Should A CEO Remove Burning Man Photos from Facebook?
Social Media Policy: Don't Moon People With Cameras or At Least Hide Your Face While You Do It
Examples of Social Media Policies
Hippa and Social Media: What You Need To Know

Mayo Clinic: http://sharing.mayoclinic.org/guidelines/for-mayo-clinic-employees/

Staff and Capacity
The Networked Nonprofit Board Beth Kanter
Social Media Intern Job Description and Recruitment Strategy for Nonprofit
How to Grow Your Social Media Team Without Hiring New People
Social Media Intern Job Description and Recruitment Strategy for Nonprofit
Tips for Giving Social Media Projects to Interns
How To Use Interns for Social Media Projects
How Much Time Does It take To Do Social Media?
Ten Social Media Tasks for Interns
Networked Nonprofit Manifesto by Devon Smith
Study of staffing for Theatres and orchestras


Strategy
25 Smart Social Media Objectives by Beth Kanter
Social Media Strategy Template

Measurement
Social Network Analysis Tools for Social Media
Get Your Social Media Strategy in Shape: Spreadsheet Aerobics
How Feeding America Uses KPIs to Measure Social Media
A Roundup of Social Media Measurement Resources for Nonprofits
Benchmarking by Beth Kanter


Learning
Lessons from the Red Cross Twitter Mistake
What was your biggest social media mistake and what did you learn?